buying help - Dalle

Find the Right Freeze Dryer

Compare capacities, tray sizes and model options, then explore real food testing, service and support before you choose.

01 Compare Tray Sizes

Compare tray dimensions and drying space across different DALLE freeze dryer models.

Find the Right Capacity

Choose from compact home models to high-capacity commercial freeze dryers for different batch needs.

Choose Your Finish

Select a clean white or classic black finish to suit your space and preference.

SERVICE & SUPPORT

Support That Continues After Delivery,From model selection and installation to troubleshooting and replacement parts, our team provides responsive support throughout your ownership.

Free Model Recommendation

Get a suitable model recommendation based on your food, batch size and production goals.

Setup & Operation Guidance

Receive step-by-step videos and guidance for machine setup and operation.

Response Within 24 Hours

Receive a response from our support team within 24 hours.

Free Technical Support

Get help with operation, troubleshooting and maintenance at no extra cost.

12-Month Warranty

Enjoy 12-month warranty coverage for greater peace of mind.

Replacement Parts Support

Free replacement parts are provided for covered warranty issues.

See the Results Before You Choose

See how cream-filled strawberries are prepared, loaded and tested—from fresh ingredients to a light, crispy freeze-dried result.

Food: strawberrys
Fresh Load: 10 kg
Test Model: DFD-10
Application: Small Commercial Production
Result: Lightweight, crispy and evenly dried

Cream-filled Strawberries Preparation:
fresh strawberries filled with cream and prepared in similar sizes for more even drying
tray loadingtray loading arrange the strawberries in a single layer with enough space between each piece
estimated cycle approximately 20–25 hours
final result bright color, crisp texture and a satisfying crunch in every bite.

Factory & Quality Control

Every DALLE Freeze Dryer Goes Through Careful Assembly,Multiple Quality Inspections, And Performance Testing ToEnsure Reliable Operation Before It Is Securely Packaged AndPrepared For Delivery.

Machine Assembly
Our technicians carefully assemble the refrigeration, vacuum, and control systems. Key connections and components are checked throughout the assembly process.

Performance Testing
Each machine is operated and tested for cooling and vacuum performance. We confirm that the cold trap and vacuum system work steadily under operating conditions.

Electrical Inspection
Electrical wiring, control functions, sensors, and key components are inspected before delivery to ensure safe and responsive operation.

Protective Packaging
After testing, the machine is protected with wrapping and cushioning materials, then secured in a reinforced wooden crate for international shipping.

Everything You Need to Get Started

Each DALLE freeze dryer comes with the essential equipment and accessories needed for setup and operation—including a vacuum pump, model-matched stainless steel trays, vacuum hose, pump oil, power cords, USB drive and user manual.

Tray quantity and included items may vary depending on the selected model and vacuum pump configuration.

Warranty Parts Support

Our support team will help identify the correct part for your model and providestep-by-step replacement guidance.
Free replacement parts are provided for covered issues during the 12-monthwarranty period.
Contact us before ordering to confirm that the part is compatible with your machine.